Privacy Policy

Last Updated: January 15, 2025

1. Introduction

TechHorizon Academy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website theacademydigital.com and use our educational services.

Company Registration Number: 77756812
Registered Address: 664 Kelly Key, Philipbury, SE15 6FE, United Kingdom

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number, postal address)
• Account credentials (username and password)
• Educational background and professional information
• Course enrollment and progress data
• Payment and billing information
• Communication preferences
• Information provided in course forums, surveys, and feedback forms

2.2 Automatically Collected Information

When you access our website, we automatically collect certain information, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited, time spent on pages, and navigation paths
• Referral source and exit pages
• Cookies and similar tracking technologies data

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our educational services and courses
• To process your enrollment and manage your student account
• To process payments and prevent fraudulent transactions
• To communicate with you about courses, updates, and promotional offers
• To respond to your inquiries and provide customer support
• To personalize your learning experience and recommend relevant courses
• To analyze usage patterns and improve our website functionality
• To comply with legal obligations and enforce our Terms & Conditions
• To send administrative information such as policy updates

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

• Essential Cookies: Required for website functionality and security
• Performance Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through our cookie banner and your browser settings. Please note that disabling certain cookies may affect website functionality.

5. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf, including payment processing, email delivery, hosting services, and analytics
• Educational Partners: Course instructors and educational institutions with whom we collaborate
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties for their marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication protocols
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The nature and sensitivity of the information
• Legal and regulatory requirements
• Our legitimate business interests
• Your continued relationship with us

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information
• Restriction: Request restriction of processing
• Portability: Request transfer of your information to another service
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information without parental consent, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Marketing Communications

With your consent, we may send you promotional emails about our courses, events, and special offers. You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in our emails
• Updating your communication preferences in your account settings
• Contacting us directly

Please note that you cannot opt out of essential service-related communications.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

14. Contact Information

15. Supervisory Authority

If you are located in the European Economic Area or United Kingdom, you have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with applicable data protection laws.

By using TechHorizon Academy's website and services, you acknowledge that you have read and understood this Privacy Policy.